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How to notify Yorkshire Water of a death

Part of Kelda Group

Last reviewed May 2026

Contact the Yorkshire Water bereavement team

0345 1 24 24 24

Tap to call.

Prefer not to call? Use the online form instead.

Things you might need
  • Their full name, date of birth and address
  • Death certificate, copy if they ask
  • The account number

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Start with a statement, a bill, their address or a list.

Official Yorkshire Water bereavement page

Don't cancel the direct debit before you notify them. Suppliers normally take a final reading and settle the account themselves, and cancelling early can leave the energy or water supply unbilled and in arrears.

What usually happens next

  • Take a meter reading on or near the date of death if you can, and keep a photo of it.
  • Yorkshire Water will usually either close the account with a final bill paid from the estate, or move it into the name of someone still living at the property.
  • If the home will be empty, ask about keeping a minimum supply on for heating and insurance purposes.

Common questions about Yorkshire Water

How do I notify Yorkshire Water of a death?

Yorkshire Water's preferred channel is phone. Use their official online form, linked on this page. Or call 0345 1 24 24 24.

What documents does Yorkshire Water need?

Death certificate, copy if they ask; The account number

How long does Yorkshire Water take to respond?

Response times vary; the official Yorkshire Water page is linked here.

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Related guides

This page is general guidance and is not legal or financial advice.

Alenity provides general information and practical support, not legal, financial, or tax advice. For decisions about probate, tax, or estate administration, please consult a qualified professional.

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