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How to notify Sky of a death

Last reviewed May 2026

Part of Comcast.

Contact the Sky bereavement team

0333 7591 018

Tap to call. Lines are open Chat Monday to Saturday 9am to 5.30pm; text Monday to Friday 9am to 5pm, Saturday 9am to 4pm.

Prefer not to call? Use the online form instead.

Have Alenity do all of it, £199

We write, send and chase every notification, including Sky, until each one is closed. Nothing for you to do in between.

Full refund until we send the first notification. Refund on request.

There is more than one organisation to tell

Most people have around 25 things to work through. We can put them in order for your situation. Usually a couple of minutes, free.

Build my checklist

How to get in touch

  1. By phoneRecommended

    Call 0333 7591 018

  2. chat

    See the Sky bereavement page for details.

  3. sms

    See the Sky bereavement page for details.

Official Sky bereavement page

See the Sky bereavement team contact page →

Good to know

TV broadband mobile; return equipment

Before you change any payments

Don't cancel the direct debit before you notify them. Broadband and mobile accounts are usually closed or transferred as part of the bereavement process, and cancelling early can cut off a service someone in the household still uses.

Don't want to do this alone?

Notifying companies one by one takes weeks. Alenity can notify Sky and all the others for you, drafting the messages, sending them, and handling the replies.

See how it works

Notify another company

Related guides

We link out to Sky's official bereavement channel above. This page is general guidance and is not legal or financial advice.

Alenity provides general information and practical support, not legal, financial, or tax advice. For decisions about probate, tax, or estate administration, please consult a qualified professional.

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