How to notify E.ON Next of a death

Part of E.ON

Last reviewed September 2026

Contact the E.ON Next bereavement team

0808 501 5035

Tap to call. Lines are open Monday to Thursday 9am to 5pm, Friday 9am to 4pm.

Prefer not to call? Use the online form instead.

Or email bereavement@eonnext.com.

Things you might need

Their full name, date of birth and address
Death certificate, scan (optional)

Nothing is needed to notify and you do not need to be the executor. Scans of the death certificate or grant of probate are optional; formal documents are only needed for credit refunds over 300 pounds. They get back to you within a few days.

Let Alenity take care of the notifications

Find the banks, pensions and utilities to tell. We can handle the notifications and replies.

Start with a statement, a bill, their address or a list.

Official E.ON Next bereavement page

Don't cancel the direct debit before you notify them. Suppliers normally take a final reading and settle the account themselves, and cancelling early can leave the energy or water supply unbilled and in arrears.

What usually happens next

Take a meter reading on or near the date of death if you can, and keep a photo of it.
E.ON Next will usually either close the account with a final bill paid from the estate, or move it into the name of someone still living at the property.
If the home will be empty, ask about keeping a minimum supply on for heating and insurance purposes.