How to notify E.ON Next of a death
Last reviewed September 2026
Part of E.ON.
Contact the E.ON Next bereavement team
0808 501 5035Tap to call. Lines are open Monday to Thursday 9am to 5pm, Friday 9am to 4pm.
Prefer not to call? Use the online form instead.
Or email bereavement@eonnext.com.
Have Alenity do all of it, £199
We write, send and chase every notification, including E.ON Next, until each one is closed. Nothing for you to do in between.
Full refund until we send the first notification. Refund on request.
There is more than one organisation to tell
Most people have around 25 things to work through. We can put them in order for your situation. Usually a couple of minutes, free.
Build my checklistHow to get in touch
Online formRecommended
bereavement@eonnext.comBy phone
Call 0808 501 5035
By email
Email bereavement@eonnext.com
What E.ON Next needs
Nothing is needed to notify and you do not need to be the executor. Scans of the death certificate or grant of probate are optional; formal documents are only needed for credit refunds over 300 pounds. They get back to you within a few days.
Good to know
Email bereavement@eonnext.com; online form; absorbed npower
Before you change any payments
Don't cancel the direct debit before you notify them. Suppliers normally take a final reading and settle the account themselves, and cancelling early can leave the energy or water supply unbilled and in arrears.
Don't want to do this alone?
Notifying companies one by one takes weeks. Alenity can notify E.ON Next and all the others for you, drafting the messages, sending them, and handling the replies.
See how it worksNotify another company
Related guides
What to do when someone dies
The full UK checklist, from the first 24 hours through probate.
Read guideDeath admin checklist
A week-by-week task list. Printable PDF available.
Read guideTell Us Once explained
How the free government service notifies HMRC, DWP and your council in one go.
Read guideClosing accounts after death
Step-by-step for banks, utilities, pensions and subscriptions.
Read guideBereavement financial help
Benefits and grants you may be entitled to claim.
Read guideWe link out to E.ON Next's official bereavement channel above. This page is general guidance and is not legal or financial advice.
