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How to notify Anglian Water of a death

Part of Anglian Water

Last reviewed October 2026

Contact the Anglian Water bereavement team

0800 141 2944

Tap to call.

Prefer not to call? Use the online form instead.

Things you might need
  • Their full name, date of birth and address
  • Death certificate, scan
  • The account number

Let Alenity take care of the notifications

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Start with a statement, a bill, their address or a list.

Official Anglian Water bereavement page

Don't cancel the direct debit before you notify them. Suppliers normally take a final reading and settle the account themselves, and cancelling early can leave the energy or water supply unbilled and in arrears.

What usually happens next

  • Take a meter reading on or near the date of death if you can, and keep a photo of it.
  • Anglian Water will usually either close the account with a final bill paid from the estate, or move it into the name of someone still living at the property.
  • If the home will be empty, ask about keeping a minimum supply on for heating and insurance purposes.

Common questions about Anglian Water

How do I notify Anglian Water of a death?

Anglian Water's preferred channel is online. Use their official online form, linked on this page. Or call 0800 141 2944.

What documents does Anglian Water need?

Death certificate, scan; The account number

How long does Anglian Water take to respond?

Response times vary; the official Anglian Water page is linked here.

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Related guides

This page is general guidance and is not legal or financial advice.

Alenity provides general information and practical support, not legal, financial, or tax advice. For decisions about probate, tax, or estate administration, please consult a qualified professional.

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