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How to notify Wealthify of a death

Part of Aviva

Last reviewed May 2026

Contact the Wealthify bereavement team

0800 802 1800

Tap to call.

Prefer not to call? Use the online form instead.

Things you might need
  • Their full name, date of birth and address
  • Death certificate
  • ID for the executor or person notifying
  • Bank statement

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Start with a statement, a bill, their address or a list.

Official Wealthify bereavement page

Don't cancel any payments before you notify them. Some pensions and policies pay out or continue to a partner, and stopping payments early can affect what's due.

What usually happens next

  • Wealthify will stop regular payments and check whether anything is owed to a spouse, partner, dependant or nominated beneficiary.
  • Any payment made after the date of death may need to be repaid from the estate.
  • Lump sums paid to a nominated beneficiary often sit outside the estate, so they may not count towards probate.

Common questions about Wealthify

How do I notify Wealthify of a death?

Wealthify's preferred channel is email. Or call 0800 802 1800.

What documents does Wealthify need?

Death certificate; ID for the executor or person notifying; Bank statement

How long does Wealthify take to respond?

Response times vary; the official Wealthify page is linked here.

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Related guides

This page is general guidance and is not legal or financial advice.

Alenity provides general information and practical support, not legal, financial, or tax advice. For decisions about probate, tax, or estate administration, please consult a qualified professional.

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