How to notify Prudential of a death
Last reviewed September 2026
Part of M&G.
Contact the Prudential bereavement team
0800 000 000Tap to call. Lines are open Monday to Friday 8am to 6pm.
Prefer not to call? Use the online form instead.
Have Alenity do all of it, £199
We write, send and chase every notification, including Prudential, until each one is closed. Nothing for you to do in between.
Full refund until we send the first notification. Refund on request.
There is more than one organisation to tell
Most people have around 25 things to work through. We can put them in order for your situation. Usually a couple of minutes, free.
Build my checklistHow to get in touch
Online formRecommended
https://mypru.pru.co.uk/onlinebereavement/introBy phone
Call 0800 000 000
By post
See the Prudential bereavement page for details.
What Prudential needs
Good to know
Now part of M&G plc; postal Lancing BN15 8GB
Before you change any payments
Don't cancel any payments before you notify them. Some pensions and policies pay out or continue to a partner, and stopping payments early can affect what's due.
Don't want to do this alone?
Notifying companies one by one takes weeks. Alenity can notify Prudential and all the others for you, drafting the messages, sending them, and handling the replies.
See how it worksNotify another company
Related guides
What to do when someone dies
The full UK checklist, from the first 24 hours through probate.
Read guideDeath admin checklist
A week-by-week task list. Printable PDF available.
Read guideTell Us Once explained
How the free government service notifies HMRC, DWP and your council in one go.
Read guideClosing accounts after death
Step-by-step for banks, utilities, pensions and subscriptions.
Read guideBereavement financial help
Benefits and grants you may be entitled to claim.
Read guideWe link out to Prudential's official bereavement channel above. This page is general guidance and is not legal or financial advice.
