Nationwide Building Society bereavement team

Before you call, what to have ready

Nationwide must see the death certificate but you do not need it to notify them. Upload a photo or scan online or bring it into a branch; there is no need to post copies.

• The deceased's full name, date of birth and last address
• The date of death
• Account, policy or reference numbers if you can find them (old statements or emails)
• Your relationship to the deceased and your own contact details
• A rough estimate of the account balance
• Somewhere to note any reference number they give you

What happens next

Nationwide Building Society does not publish a response time. Keep a note of when you got in touch and any reference they give you, so you can follow up if needed.

Details on this page come from Nationwide Building Society's own bereavement page, linked below. The review date above shows when we last checked it.