How to notify Monzo of a death
Last reviewed September 2026
Part of Monzo.
Contact the Monzo bereavement team
Open the Monzo bereavement formMonzo does not publish a bereavement phone number. This form goes to their bereavement team.
They say to expect a reply within 3 working days.
Have Alenity do all of it, £199
We write, send and chase every notification, including Monzo, until each one is closed. Nothing for you to do in between.
Full refund until we send the first notification. Refund on request.
There is more than one organisation to tell
Most people have around 25 things to work through. We can put them in order for your situation. Usually a couple of minutes, free.
Build my checklistHow to get in touch
Online formRecommended
https://monzo.com/bereavementsBy email
What Monzo needs
They ask for the death certificate and, where relevant, the grant of probate, letters of administration or will, plus photo ID if you are next of kin. They reply within 3 business days.
Published response time
Monzo say to expect a reply within 3 working days.
Good to know
Email bereavements@monzo.com; no published bereavement phone line
About the Death Notification Service
The Death Notification Service (DNS) lets you notify many UK banks and building societies in a single submission. Check the DNS list of member organisations before contacting Monzo separately.
Before you change any payments
Don't cancel direct debits before you notify them. The bank will freeze and review payments as part of the bereavement process, and cancelling early can leave insurance or utilities unpaid.
Don't want to do this alone?
Notifying companies one by one takes weeks. Alenity can notify Monzo and all the others for you, drafting the messages, sending them, and handling the replies.
See how it worksNotify another company
Related guides
What to do when someone dies
The full UK checklist, from the first 24 hours through probate.
Read guideDeath admin checklist
A week-by-week task list. Printable PDF available.
Read guideTell Us Once explained
How the free government service notifies HMRC, DWP and your council in one go.
Read guideClosing accounts after death
Step-by-step for banks, utilities, pensions and subscriptions.
Read guideBereavement financial help
Benefits and grants you may be entitled to claim.
Read guideWe link out to Monzo's official bereavement channel above. This page is general guidance and is not legal or financial advice.
