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How to notify Hargreaves Lansdown of a death

Part of HL

Last reviewed May 2026

Contact the Hargreaves Lansdown bereavement team

0117 906 7806

Tap to call.

Prefer not to call? Use the online form instead.

Things you might need
  • Their full name, date of birth and address
  • Death certificate, original or certified
  • Client reference
  • ID for the executor or person notifying

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Start with a statement, a bill, their address or a list.

Official Hargreaves Lansdown bereavement page

Don't cancel any payments before you notify them. Some pensions and policies pay out or continue to a partner, and stopping payments early can affect what's due.

What usually happens next

  • Hargreaves Lansdown will stop regular payments and check whether anything is owed to a spouse, partner, dependant or nominated beneficiary.
  • Any payment made after the date of death may need to be repaid from the estate.
  • Lump sums paid to a nominated beneficiary often sit outside the estate, so they may not count towards probate.

Common questions about Hargreaves Lansdown

How do I notify Hargreaves Lansdown of a death?

Hargreaves Lansdown's preferred channel is online form. Use their official online form, linked on this page. Or call 0117 906 7806.

What documents does Hargreaves Lansdown need?

Death certificate, original or certified; Client reference; ID for the executor or person notifying

How long does Hargreaves Lansdown take to respond?

Response times vary; the official Hargreaves Lansdown page is linked here.

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This page is general guidance and is not legal or financial advice.

Alenity provides general information and practical support, not legal, financial, or tax advice. For decisions about probate, tax, or estate administration, please consult a qualified professional.

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