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How to notify Google One of a death

Part of Google

Last reviewed May 2026

Contact the Google One bereavement team

Open the Google One bereavement form

Google One does not publish a bereavement phone number. This form goes to their bereavement team.

Things you might need
  • Their full name, date of birth and address
  • Death certificate
  • Requester id

Let Alenity take care of the notifications

Find the banks, pensions and utilities to tell. We can handle the notifications and replies.

Start with a statement, a bill, their address or a list.

Official Google One bereavement page

Cancel inside the account rather than stopping the payment at the bank. Blocking the payment alone can leave the subscription open and in arrears.

What usually happens next

  • Tell Google One so the subscription stops and no further payments are taken.
  • Ask for a refund of anything taken after the date of death.

Common questions about Google One

How do I notify Google One of a death?

Google One's preferred channel is form with legal. Use their official online form, linked on this page.

What documents does Google One need?

Death certificate; Requester id

How long does Google One take to respond?

Response times vary; the official Google One page is linked here.

Notify another company

Related guides

This page is general guidance and is not legal or financial advice.

Alenity provides general information and practical support, not legal, financial, or tax advice. For decisions about probate, tax, or estate administration, please consult a qualified professional.

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