Halifax bereavement team
Last reviewed September 2026
Contact the Halifax bereavement team
0800 028 1057Tap to call. Lines are open 8am to 8pm, 7 days a week.
Prefer not to call? Use the online form instead.
Opening hours
8am to 8pm, 7 days a week
As published by Halifax
Part of
Lloyds Banking Group
Have Alenity do all of it, £199
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There is more than one organisation to tell
Most people have around 25 things to work through. We can put them in order for your situation. Usually a couple of minutes, free.
Build my checklistBefore you call, what to have ready
You do not need the death certificate to notify. Interim death certificates and coroner's certificates are accepted.
- The deceased's full name, date of birth and last address
- The date of death
- Account, policy or reference numbers if you can find them (old statements or emails)
- Your relationship to the deceased and your own contact details
- A rough estimate of the account balance
- Somewhere to note any reference number they give you
What happens next
Halifax does not publish a response time. Keep a note of when you got in touch and any reference they give you, so you can follow up if needed.
Details on this page come from Halifax's own bereavement page, linked below. The review date above shows when we last checked it.
Official Halifax bereavement page
Let Alenity contact them for you
We can notify Halifax on your behalf, drafting the message, sending it, and handling the back-and-forth. You only step in when a decision is needed.
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We'll draft the letter or fill the online form for you and track the response.
Notify providersRelated guides
What to do when someone dies
The full UK checklist, from the first 24 hours through probate.
Read guideDeath admin checklist
A week-by-week task list. Printable PDF available.
Read guideTell Us Once explained
How the free government service notifies HMRC, DWP and your council in one go.
Read guideClosing accounts after death
Step-by-step for banks, utilities, pensions and subscriptions.
Read guideBereavement financial help
Benefits and grants you may be entitled to claim.
Read guide
