How to notify DWP Bereavement Service of a death
Last reviewed May 2026
Contact the DWP Bereavement Service bereavement team
0800 151 2012Tap to call.
Prefer not to call? Use the online form instead.
Things you might need
- Their full name, date of birth and address
- Their National Insurance number
- Your National Insurance number
Let Alenity take care of the notifications
Find the banks, pensions and utilities to tell. We can handle the notifications and replies.
Start with a statement, a bill, their address or a list.
Official DWP Bereavement Service bereavement page
Notify them before changing any payments. Most organisations pause or transfer payments themselves as part of the bereavement process.
What usually happens next
- Tell Us Once can tell several government departments at the same appointment, so check it first.
Common questions about DWP Bereavement Service
How do I notify DWP Bereavement Service of a death?
DWP Bereavement Service's preferred channel is phone. Or call 0800 151 2012.
What documents does DWP Bereavement Service need?
Their National Insurance number; Your National Insurance number
How long does DWP Bereavement Service take to respond?
Response times vary; the official DWP Bereavement Service page is linked here.
Notify another company
Related guides
What is probate?
What it means, when you need it, what it costs and how to apply yourself.
What to do when someone dies
The full UK checklist, from the first 24 hours through probate.
Death admin checklist
A week-by-week task list. Printable PDF available.
Tell Us Once explained
How the free government service notifies HMRC, DWP and your council in one go.
Closing accounts after death
Step-by-step for banks, utilities, pensions and subscriptions.
Bereavement financial help
Benefits and grants you may be entitled to claim.
Probate explained
When you need it, what it costs, and whether you need a solicitor.
Arranging a funeral
Every option and what it costs, and how to choose a funeral director.
Prepare your probate application
Gather the estate details, check what you need and build a pack before you apply yourself.
Funeral cost calculator
Estimate a funeral for your area and the choices you are making.
This page is general guidance and is not legal or financial advice.
